Use these public documentation files together:
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Introduction
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Functionalities
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Installation & Setup
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User Guide & Components
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Releases & Changelog
Information to collect for support
Collect, sanitize, and share only what is required:
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Installed module version and Ignition version.
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Gateway operating system and Java information.
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Module state and visible health/status.
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Date/time and time zone of the issue.
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Sanitized configuration context and affected feature.
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Relevant Gateway log entries and error messages.
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Steps to reproduce with a controlled account or destination.
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Whether the behavior persists after an approved restart.
Do not share passwords, tokens, certificates, private keys, session cookies, customer data, internal hostnames, network addresses, or URL-embedded credentials.