No module-specific knowledge base or support portal is documented. Use the product distribution or support channel supplied with the approved module artifact.
Information to Collect for Support
Collect the following without including secrets or production-sensitive values:
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Ultra Charts product version and Ignition version.
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Affected palette component and preset, if applicable.
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Sanitized component properties and representative sample data.
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Steps to reproduce the issue.
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Gateway, Designer, and browser error messages.
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Whether the issue persists after a Designer restart or Perspective session reload.